2026 MIABC Risk Management Conference - Speakers

Clive Lunn, Risk Management and Business Continuity Consultant, Acredo Consulting Inc.

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Clive Lunn is the president and owner of Acredo Consulting Inc. specializing in enterprise resilience consulting. Clive has worked in business continuity and IT disaster recovery since 1996, and enterprise risk management since 2006.

He was certified as a Member of the Business Continuity Institute in September 2000 and awarded his Fellowship in January 2003; he obtained his Canadian Risk Manager certification in January 2010.

Clive has provided business continuity and risk management consulting services to clients in 5 countries, since 2013 this has included over 20 Canadian organizations. His experience includes the financial services, utilities, logistics, non-profit, healthcare, manufacturing, and mining sectors, as well as various levels of government.

Lynda dos Santos, Insurance Services Representative & Broker, MIABC

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Lynda joined the MIABC’s Insurance Services department in 2024 after relocating to British Columbia from Ontario. In her role as an Insurance Services Administrator, she is passionate about supporting her colleagues and engaging directly with MIABC members, ensuring they receive the assistance they need.

Before joining MIABC, Lynda gained extensive experience in commercial insurance, specializing in real estate and franchise programs. As a former commercial broker, she earned her Canadian Accredited Insurance Broker (CAIB) and Canadian Risk Management (CRM) designations. She is also working toward her Chartered Insurance Professional (CIP) designation, continuing her commitment to professional development in the field.

Lynda finds the learning opportunities within the insurance industry rewarding, particularly in her interactions with the diverse range of members across the province. She is proud to use her knowledge and expertise to help local governments in BC effectively serve their communities.

Josh Brocklebank, Program Specialist & Broker, MIABC

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After close to 10 years of working primarily with larger insurance brokerages, specializing as a broker working with clients ranging, among other things, from large construction projects, Indigenous Community insurance programs, and large property programs, both residential and commercial. He wanted to be able to combine his passion for local community with his work experience, having grown up in Northern BC, where he was fortunate to witness the impact of local government

Josh values the work MIABC does as a member owned reciprocal. Helping shape risk and insurance solutions that will work hand in hand with our members and the work they continue to do for the communities they serve.  

He looks forward to his role with MIABC, connecting with our members and the continuous learning it will bring!

Dr. Marvin Washington, Dean Beedie School of Business, SFU

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Dr. Marvin Washington is most known as a Pracademic (practicing academic).   Dr. Washington has written three books focused on leadership, strategy, and organizational change. His most recent book is, Lead Self First Before Leading Others with Stephen Hacker at Business Expert Press.
Over the past 25 years, Dr. Washington has worked with a wide array of organizations, including, Parkland Fuels, Syncrude, SportChek, the Country of Botswana, the state of Oregon, AHS, and the Government of Alberta on topics of leadership, organizational change, and diversity, equity, inclusion and social justice.

Since October 1, 2025  Dr. Washington is dean of the Beedie School of Business at Simon Fraser University. Prior to that he had senior roles at the University of Alberta and Portland State University with additional academic stops at the University of Iowa and Texas Tech University
On a personal note, Dr. Washington is married and has 3 sons. When not at work, Dr. Washington is an avid basketball fan having coached boys’ and girls’ basketball teams for almost 30 years.

Mariana Brussoni, PhD, UBC 

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Dr. Mariana Brussoni is a Professor at the University of British Columbia, in the Faculty of Medicine. She is director of the Human Early Learning Partnership at UBC, and a scientist with BC Children’s Hospital, where she leads the Outside Play Lab. Internationally recognized for her ground-breaking research on children’s outdoor play, risk, and wellbeing, Mariana’s award-winning work challenges prevailing notions of safety and advocates for environments that foster children’s health, resilience, and independence. Her research has informed policy, design, and practice across sectors—helping communities create equitable, engaging, and developmentally supportive outdoor spaces. An engaging communicator, she frequently collaborates with governments, educators, and design professionals to reimagine how play can be integrated into everyday life to help all children thrive. 

Aron Bookman, Partner, Carfra Lawton LLP

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Aron Bookman’s insurance defence practice covers a diverse range of claims that often involve multiple parties facing potential liability and insurers seeking advice on challenging insurance coverage issues.  Insurers, municipalities, regulatory bodies and institutional clients all turn to him for claims involving construction, subrogation, fraud, municipal liability, personal injury, employment law, human rights, insurance coverage and unique situations that trigger insurance coverage. 

Aron’s successful approach to claims begins the moment he receives a file. Dedicating time at the outset to thoroughly assess the details of the claim allows Aron to take control of the case and develop the strategy needed to effectively manage each stage of the file.  Combining the communication skills needed to work with multiple parties with his thorough preparation, Aron actively seeks out opportunities to resolve disputes quickly.  He has built a reputation amongst insurers as a highly practical lawyer who will fight to have unjust claims against his client dismissed outright instead of negotiating any form of settlement. He also has extensive trial experience when the need for trial arises. 

Aron is a native Californian who began his career in corporate civil litigation with Fulbright & Jaworski (now Norton Rose Fulbright), an international full service firm. There, he practiced in various areas of corporate civil litigation, appearing regularly before the Superior Court of the State of California and the United States District Court in Los Angeles.  Since 2008, Aron has been the President and on the Board of Directors of Congregation Emanu-El - Canada’s oldest continuously operating Synagogue - located in Victoria, BC. Currently, Aron is a board member of the Child and Nature Alliance of Canada.

Jeremy Poole, Partner, Alexander Holburn Beaudin and Lang

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Jeremy is the leader of the Local Government Liability practice at Alexander Holburn LLP and has been defending British Columbia municipalities in civil actions for over 25 years in both the BC Supreme Court and the BC Court of Appeal. He has been involved in cases involving all aspects of municipal operations and he is currently representing a British Columbia local government that is a defendant in a class action lawsuit relating to flooding caused by the 2021 atmospheric river event.

John van der Eerden, Vice President – Water Resources, Associated Engineering AND Sean Strang, Director Flood Recovery and Mitigation, City of Merritt 

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John van der Eerden is the Vice-President of Water Resources at Associated Engineering, where he has specialized in hydrology and flood control since 1987. John is a leading expert in managing hazards and risk from extreme water related events, having provided critical flood response support to communities during the 2021 Atmospheric River in British Columbia.

He has directed major flood hazard and risk assessments for numerous municipalities in BC and across Canada. As the National President of the Canadian Water Resources Association and co-author of the Dike Design and Construction Guide for BC, he has contributed significantly to water management profession including guidance and standards development. John is currently acting in a key role addressing climate change resiliency updates for the Canadian Highway Bridge Design Code, focusing on protecting infrastructure from evolving hydrological risks.

Sean Strang, Director Flood Recovery and Mitigation, City of Merritt 

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Sean Strang is a CPA and Director of Flood Recovery and Mitigation for the City of Merritt, BC, where he leads large-scale infrastructure projects in response to the 2021 flood. With experience across both government and private sectors, he specializes in financial strategy, project management, and advancing complex initiatives. Sean is a deeply driven project champion when it comes to strengthening community resilience, building meaningful long-term relationships with Indigenous communities, and delivering transparent, impactful work. Outside of his role, he enjoys spending time outdoors in BC with his family. For updates on Sean and his team's work, go to flood.merritt.ca. 

Scott Twining, Partner, Twining, Short and Haakonson Barristers

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Scott Twining focuses on three primary areas of insurance litigation: professional liability (errors and omissions) defence, subrogation and coverage disputes.  Scott has represented clients at all levels of the British Columbia courts and in disciplinary proceedings before the Real Estate Council and the Certified General Accountants Association of British Columbia Ethic Committee.  As a supplement to this practice, Scott is a regular contributor to the B.C. Real Estate Association Legal Update and has presented on topics such as bad faith avoidance and subrogation to insurance industry clients.

Brandon Piva, Associate, Twining, Short and Haakonson Barristers

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Brandon joined Twining Short & Haakonson as an associate in 2018 after being called to the British Columbia Bar. Prior to joining the firm he articled at a leading national law firm in Vancouver.

Brandon studied law at the University of Ottawa, where he graduated with academic distinction in 2017. During law school, he contributed to the community through a legal clinic, an internship with an international humanitarian organization, working as a research assistant, and volunteering with local community groups. Before law school, he graduated from Simon Fraser University with a degree in Criminology.

Currently, Brandon continues to build his civil litigation practice by representing his own clients and working with other senior lawyers on complex files in the areas of municipal liability defence, professional liability defence, construction, insurance subrogation and regulatory disciplinary defence. He has represented clients successfully at all levels of court in British Columbia and in mediations. He also volunteers as a member of Rainbow Refugee Society’s board of directors.

Brandon spends his spare time traveling with his partner, exploring with his dog, Georgia, and enjoying Vancouver’s culinary scene.

Stefanie Gladders, Associate, Twining, Short and Haakonson Barristers

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Stefanie joined the firm as an associate after being called to the British Columbia bar in 2020. Prior to joining the firm, she articled at a national law firm in Vancouver. Stefanie earned her law degree at Thompson Rivers University. During law school she completed an internship in London, UK. Before law, Stefanie studied in West Virginia where she obtained a degree in English Education and played NCAA volleyball.

Stefanie maintains a civil litigation practice specializing in professional defence, municipal liability defence and regulatory discipline defence. Stefanie represents her own clients and works with senior lawyers on complex files. She has successfully represented clients in the Court of Appeal, Supreme Court of British Columbia, Provincial Court and in tribunal proceedings.

In her spare time Stefanie enjoys hiking, crafting and spending time with her dogs.

Ernie Polsom, Chief Executive Officer, FireWise Consulting Ltd.

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Ernie Polsom brings nearly four decades of senior leadership experience in fire and emergency management, including service at both municipal and provincial levels. He has served as Fire Chief in Regina, Saskatchewan, and in Leduc and Taber, Alberta, overseeing integrated fire, ambulance, and emergency services and leading organizations through complex operational and community risk environments.

Ernie also spent eight years with the Alberta Fire Commissioner’s Office. He served as Director of Field Operations at the Alberta Emergency Management Agency, supporting municipalities, First Nations, and Métis Settlements in assessing risk, strengthening response capability, and enhancing resilience within provincial policy frameworks.

Through FireWise Consulting Limited, Ernie delivers evidence-based consulting and training that integrates fire protection, emergency management, and risk assessment. The firm specializes in fire inspection, investigation, leadership development, and community risk analysis, with expanding e‑learning programs that support safer, more resilient communities worldwide. As a certified Benefit Corporation for Good, FireWise is committed to social responsibility, environmental stewardship, and sustainable business practices.

Sergio Metallo, Vice President, Aon Reinsurance Canada ULC

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Sergio began his career at Canadian International Reinsurance Brokers (C.I.R.B.) in 1985 joining the Canadian Facultative department.  In 1989 he joined Sterling Universal, which later became Aon, servicing Caribbean and Canadian property and casualty clients.  In 2005 he moved to the Canadian department servicing property, casualty, healthcare and surety clients.  Sergio is responsible in all aspects of client servicing and engaging prospective clients.

Chartered Insurance Professional (CIP). Servicing and placement of traditional reinsurance products. Client servicing of treaty programs. Past roles include being part of the contract wording committee, and production committee.

Dennis Chua, Senior Vice President Cat Management, Aon Reinsurance Canada ULC

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With over 25 years of experience, Dennis has demonstrated a deep understanding of the complexities that surround vendor models while showing commitment in delivering innovative and tailored solutions to clients. He is known for his strategic vision, strong leadership, and understanding of the challenges faced by businesses in the region. Dennis’ innovative approach to delivering exceptional client service have helped establish Aon as a trusted advisor and partner in the insurance industry.

Along with catastrophe management, Dennis is a key member of the ImpactOnDemand deployment and support team; an application that is responsible for data visualization and catastrophe response worldwide.​ 

Dennis is an ambassador for the Insurance Institute, holds a Certified Catastrophe Risk Management Professional accreditation from ISCM/CAS, studied Civil Engineering Ryerson Polytechnic University, and is an active member of the advisory committee for CatIQ and ICLR.​

Youssef Abdul Baki, Senior Client Manager and Structurer, Swiss Re

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Youssef is a Senior Client Manager and Structurer, Public Sector Solutions and Alternative Risk Transfer at Swiss Re and is based in Toronto. In his role, he works with public entities and corporates to develop tailored solutions to address unique exposures. Prior to his current role, he was a member of the Reinsurance Property Solutions team. Youssef holds a Bachelor of Commerce degree in Finance from Concordia University.

Aaron Michel, Vice President Public Sector Solutions, Swiss Re 

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Aaron is a Technical Sales Lead and Vice President of Public Sector Solutions at Swiss Re who specializes in the development of innovative insurance products for a global portfolio of public clients. His background focuses on natural catastrophe parametric risk transfer design and implementation for earthquakes, tropical cyclones, floods, extreme weather, and supply chains Previously, Aaron served as the CTO at Global Parametrics and a Senior Engineer at Verisk AIR Worldwide. Aaron holds a PhD and MS in Structural Engineering from Stanford University and is a licensed Professional Engineer and post-earthquake structural inspector in the state of California.

Don Lidstone, Senior Partner, Lidstone & Company

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Don Lidstone K.C. practices generally in local government law. His focus is in the areas of governance, finance and taxation, land use and development, environmental law, and Indigenous law. He has published numerous papers and manuals and consulted on the development of the Community Charter and other municipal statutes in several provinces. He has helped MIABC develop the model building bylaw and updates to it.

Thomas Cook, VP – Professional Services, Wildfire Defence Systems Canada

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Mr. Cook serves as Chief Administrative Officer for Wildfire Defence Systems Canada (WDS Canada), a subsidiary of Wildfire Defense Systems (WDS), providing executive-level leadership, strategic planning, and oversight of operations and client service for wildfire intervention programs for the Canadian insurance industry. He also serves as Vice President of Professional Services at WDS, overseeing a team of client relations and project delivery teams and wildfire loss intervention services across 22 states and 4 provinces for over 35 insurer clients.

He has over 25 years of experience in consulting and program management focusing on large-scale environmental remediation projects including emergency response and wildfire incidents. 

Mr. Cook holds BS and MS degrees in Environmental Science from the University of Tennessee and an MBA from the University of Colorado. He also served as a wildland firefighter and board trustee for a rural fire service area in Lincoln County, Montana.

Dan Seguin, General Manager, Fire & Emergency Management Services, Regional District of Central Kootenay

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Dan Séguin is the acting General Manager of Fire and Emergency Management Services for the Regional District of Central Kootenay and serves as Emergency Operations Centre Director during emergency activations. He provides strategic leadership for a large volunteer fire service and a regional emergency management program serving communities in one of British Columbia’s highly wildfire-exposed regions.

His portfolio includes structural and interface wildfire response and a comprehensive emergency management program grounded in mitigation, preparedness, response, and recovery. As EOC Director during activations, he supports coordinated response efforts and advises senior leadership on policy, governance, and risk considerations.

Previously, Dan worked at Public Safety Canada on disaster recovery funding policy, including the Disaster Financial Assistance Arrangements program. He also worked for 15 years as an organizational development consultant, supporting leadership teams and public sector organizations through governance, strategy, and organizational change.

In his current position, Dan advocates for moving beyond reactive models toward systems that strengthen volunteer fire services, clarify local government roles, and manage wildfire risk more effectively in a changing climate.

Euan Rafferty, Vice President, Insurance, BCAA

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Euan Rafferty is Vice President of Insurance at the British Columbia Automobile Association, with over 20 years' leadership experience across a range of disciplines in Property and Casualty Insurance including Actuarial Services, Data Science, Underwriting, and Reinsurance. He also serves on the British Columbia Committee of the Insurance Bureau of Canada, helping shape advice to government and legislators on key topics of importance to the insurance industry. Prior to joining BCAA, Euan worked in actuarial consulting in London, UK and holds a PhD in Physics from the University of Strathclyde in Glasgow, Scotland.

In his free time Euan enjoys competing in masters swimming events having competed internationally as an under 18, and operating as a taxi driver to a variety of sporting events for his 8 and 11 year sons!

Marina Sen-Partridge, Manager of Member Engagement, MIABC

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James Yardley, Partner, Lidstone and Company

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James’ practice mainly involves litigation and dispute resolution, although he also provides advice on a broad variety of local government matters. James has practised law involving local governments since his call to the Bar in 1991.  

Born and raised in Prince George, James has a law degree from the University of Toronto, and a Masters degree in Community and Regional Planning from UBC. James has appeared in numerous trials, appeals, petitions, mediations and arbitrations on matters that involve administrative law, judicial review, construction disputes, planning law, expropriation and injurious affection claims, bylaw challenges, bylaw enforcement, constitutional law, claims alleging misfeasance in public office and bad faith, environmental law disputes and prosecutions, contract disputes, insurance coverage disputes, election challenges, human rights complaints, property taxation disputes, and claims involving police forces.  

James has been involved in proceedings before tribunals that include the B.C. Utilities Commission, the National Energy Board, the Environmental Appeal Board of British Columbia, the Property Assessment Appeal Board of British Columbia, the B.C. Human Rights Tribunal, the B.C. Comptroller of Water Rights and the former Expropriation Compensation Board.

Tom Zworski, Senior Counsel, Lidstone and Company

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Tom has spent his entire legal career representing local governments as well as individual elected officials, municipal staff, and police officers. He has appeared on behalf of municipalities before the Supreme Court of Canada and all levels of BC courts, as well as before numerous administrative boards and tribunals.

For the last fifteen years, Tom was the City Solicitor at the City of Victoria. Before that, Tom articled and practiced at the City of Vancouver’s law department. As a municipal in-house lawyer, Tom provided advice on a broad range of legal issues involving municipalities, including constitutional law, relationships with First Nations, construction projects and complex procurement, elections, governance, conflicts of interest, freedom of information and privacy, contract negotiation and drafting, bylaw enforcement, property taxation, policing, civil liability claims, as well as land-use matters and agreements. In addition, as an adjunct professor at the University of Victoria, Tom teaches municipal law and sustainability at UVic’s Faculty of Law.

At Lidstone & Company, Tom will focus on judicial reviews, chambers applications, appeals, and administrative tribunal hearings, as well as providing legal opinions on governance, conflicts of interests, and other matters, and mentoring junior lawyers.

When not practicing law, Tom is an avid sailor, amateur wildlife photographer, and a scuba diver.

Dana Romanick, Partner, Kennedy Romanick LLP

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Dana works remotely from Nelson BC, where she practices defence litigation with an emphasis on municipal, university, sports, recreation and adventure tourism cases. She has experience in a number of areas of litigation practice including insurance, occupier’s liability, municipal liability, and personal injury claims. In addition to defending civil claims, Dana also advises clients regarding risk management on various topics related to both local government and commercial recreation. In August of 2025, she and Robert Kennedy, KC opened Kennedy Romanick LLP, with their main office being in downtown Vancouver.

Dana is the former President of the Kootenay Bar Association, has been a guest lecturer for Continuing Legal Education programs, and is a member of the Canadian Bar Association, Canadian Defence Lawyers, and the Association of Ski Defence Attorneys. Dana was called to the bar in British Columbia in 2004 and the Law Society of Ontario in 2011.

When she is not working, Dana enjoys spending time in the mountains either snowboarding, mountain biking, or exploring with her husband and their dog Marley.

Nathan Cornale, Business Development Manager, ARAG

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Nathan Cornale is a Business Development Manager with ARAG Legal Solutions. ARAG is the global market leader in Legal Expense Insurance and their main goal is for Canadians to feel confident in defending or pursuing their rights when they face an unforeseen legal event.

Nathan joined ARAG in 2024 after a successful 15‑year career in insurance broking. He brings a deep understanding of the industry landscape and uses this experience to support partners by delivering effective, accessible legal protection solutions for all Canadians.

Catherine Li, Lawyer, Lidstone & Company

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Catherine is an associate lawyer at Lidstone & Company. She provides advice, representation, and legal drafting to local governments. She has developing interests in bylaw enforcement, judicial review, finance and taxation, governance, freedom of information, and land-related disputes.

Catherine obtained her BA (Hons) in Psychology and Minor in Philosophy from the University of British Columbia (UBC). Her undergraduate thesis investigated sacred values and pro-environmental behaviour, for which she received the departmental prize. Prior to entering law school, she worked in administration at a boutique law firm and later at the Vancouver Law Courts. Her time in these roles sparked her interest in pursing a legal career dedicated to resolving legal issues for government institutions.

In 2023, Catherine completed her law degree at UBC’s Peter A. Allard School of Law. While at law school, she honed her advocacy and drafting skills by taking part in the Environmental Law Moot and the Business Law Clinic. She also volunteered for The Access Pro Bono Society of BC, where she drafted court documents for self-represented individuals and assessed the legal merits of files seeking pro bono legal representation. In her final year, Catherine was a research assistant for a professor and prepared memoranda to assist in the appeal of a judicial review decision of a housing bylaw. This experience further enriched her understanding of the challenges facing local governments.
 

Sandra Mayo, Manager of Risk Management Services, MIABC

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Sandra joined the MIABC in March 2020 bringing experience in local government from her previous risk management roles with a large B.C. city and well-established non-profit association. Sandra has several professional designations including the Canadian Risk Management (CRM) and the RIMS-Certified Risk Management Professional (RIMS-CRMP) designations along with Certified Business Continuity Professional (CBCP) designation.  

Sandra uses her skills to assist members with a variety of risk management, education, and loss control challenges. She also provides our members with specialized support in the areas of business continuity.

“I enjoy working with so many different members and being able to help with the varied questions and challenges they have, always with a focus on how they can support their communities better.  We really do assist our members both equally and uniquely.”

Samantha Boyce, Manager of People, Operations, and Strategic Innovation, MIABC

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Samantha joined the MIABC in 2015, after completing her articles at a large regional law firm. For several years she worked on the MIABC’s internal legal team defending local governments on a wide variety of claims in the B.C. Provincial, Supreme, and Appeal Courts.

As the Manager of People, Operations, and Strategic Innovation, Samantha leads the MIABC’s people and operations functions and helps drive strategic innovation across the organization. As part of our leadership team, she works closely with the CEO to align day‑to‑day operations with the organization's long‑term goals, strengthen a high‑performance, people‑centred culture, and support effective board governance and education. By championing innovation and enterprise initiatives, Samantha strives to ensures the MIABC’s operations stay steady and efficient, so our team can keep supporting B.C.’s local governments with confidence.

Samantha loves working on the MIABC team because it means she gets to collaborate with the wonderful people that make up the organization’s board, staff and membership.

Josh Krusell, Partner, SMS Law

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Josh Krusell is the Managing Partner of Litigation with SMS Law in Victoria. He exclusively acts on behalf of local governments in complex liability actions, human rights cases, construction and insurance claims, contractual and regulatory disputes, administrative proceedings, and land use and injunction-related matters. 

Josh was called to the Ontario Bar in 2012 and practised as a civil litigator with a leading national business law firm in Toronto prior to transferring to the British Columbia Bar in 2018 to serve and represent local governments in BC.

Josh is the past Chair of the Municipal Law Section of the Canadian Bar Association (BC Branch). He earned his Master of Public Administration and Juris Doctor degrees in 2011 from the University of Victoria and, prior to practising as a lawyer, held positions within the BC public service.

When not in the office, Josh enjoys cycling the beautiful Vancouver Island countryside and spending time with his young family.

Devin Baker, Manager Business Development, Suncorp Valuations

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Devin Baker is the Manager of Business Development for Suncorp Valuations. He works with a team of approximately 100 staff across Canada and the US specializing in appraisals for the purpose of Insurance, Financing, Tangible Asset Reporting, Purchase Price Allocation, Capital Asset Planning, Depreciation Reports, and Reserve Fund Studies. 

Prior to his employment with Suncorp Valuations, Devin worked several years with a large Credit Union specializing in Asset-Based Financing and Business Development. Devin earned his B. Comm. through the University of Saskatchewan and the Edwards School of Business specializing in finance and economics.

In his free time, Devin plays basketball, volleyball, is an avid Saskatchewan Roughrider fan, and spends what time he has working on his conflict-mediation skills with his very active 12 and 10 year old boys.

Lynda dos Santos, Insurance Services Representative & Broker, MIABC

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Lynda joined the MIABC’s Insurance Services department in 2024 after relocating to British Columbia from Ontario. In her role as an Insurance Services Administrator, she is passionate about supporting her colleagues and engaging directly with MIABC members, ensuring they receive the assistance they need.

Before joining MIABC, Lynda gained extensive experience in commercial insurance, specializing in real estate and franchise programs. As a former commercial broker, she earned her Canadian Accredited Insurance Broker (CAIB) and Canadian Risk Management (CRM) designations. She is also working toward her Chartered Insurance Professional (CIP) designation, continuing her commitment to professional development in the field.

Lynda finds the learning opportunities within the insurance industry rewarding, particularly in her interactions with the diverse range of members across the province. She is proud to use her knowledge and expertise to help local governments in BC effectively serve their communities.

Francesca de Joya, Insurance Services Representative and Broker, MIABC

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Francesca joined the MIABC Insurance Department in July 2025 and brings over 10 years of experience in the insurance industry. Her background includes working as a broker and agent, as well as time spent in claims adjusting and underwriting. This mix of roles has given her a practical, well‑rounded understanding of insurance from start to finish.

Francesca is currently working toward her insurance designation and enjoys continuing to learn and build her skills. She values clear communication and believes insurance works best when it’s explained in plain language and feels approachable rather than overwhelming.

When working with members, Francesca focuses on being responsive, thoughtful, and easy to work with. She enjoys building strong working relationships and supporting MIABC members as they navigate coverage and risk considerations.

 Francesca is happy to be part of the MIABC team and appreciates the opportunity to work closely with local governments across British Columbia.

Samantha Boyce, Manager of People, Operations, and Strategic Innovation, MIABC

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Samantha joined the MIABC in 2015, after completing her articles at a large regional law firm. For several years she worked on the MIABC’s internal legal team defending local governments on a wide variety of claims in the B.C. Provincial, Supreme, and Appeal Courts.

As the Manager of People, Operations, and Strategic Innovation, Samantha leads the MIABC’s people and operations functions and helps drive strategic innovation across the organization. As part of our leadership team, she works closely with the CEO to align day‑to‑day operations with the organization's long‑term goals, strengthen a high‑performance, people‑centred culture, and support effective board governance and education. By championing innovation and enterprise initiatives, Samantha strives to ensures the MIABC’s operations stay steady and efficient, so our team can keep supporting B.C.’s local governments with confidence.

Samantha loves working on the MIABC team because it means she gets to collaborate with the wonderful people that make up the organization’s board, staff and membership.

Lynda dos Santos, Insurance Services Representative & Broker, MIABC

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Lynda joined the MIABC’s Insurance Services department in 2024 after relocating to British Columbia from Ontario. In her role as an Insurance Services Administrator, she is passionate about supporting her colleagues and engaging directly with MIABC members, ensuring they receive the assistance they need.

Before joining MIABC, Lynda gained extensive experience in commercial insurance, specializing in real estate and franchise programs. As a former commercial broker, she earned her Canadian Accredited Insurance Broker (CAIB) and Canadian Risk Management (CRM) designations. She is also working toward her Chartered Insurance Professional (CIP) designation, continuing her commitment to professional development in the field.

Lynda finds the learning opportunities within the insurance industry rewarding, particularly in her interactions with the diverse range of members across the province. She is proud to use her knowledge and expertise to help local governments in BC effectively serve their communities.

Josh Brocklebank, Program Specialist & Broker, MIABC

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After close to 10 years of working primarily with larger insurance brokerages, specializing as a broker working with clients ranging, among other things, from large construction projects, Indigenous Community insurance programs, and large property programs, both residential and commercial. He wanted to be able to combine his passion for local community with his work experience, having grown up in Northern BC, where he was fortunate to witness the impact of local government

Josh values the work MIABC does as a member owned reciprocal. Helping shape risk and insurance solutions that will work hand in hand with our members and the work they continue to do for the communities they serve.  

He looks forward to his role with MIABC, connecting with our members and the continuous learning it will bring!

Stephanie Duclos, Victor Canada

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Stephanie has been working in the customer service sector since 2002 and joined Victor in 2010 as an underwriter in Information Technology within the Errors & Omissions and Information Technology department. In 2020, Stephanie was promoted to the position of Technical Expert in the Special Risks and Technologies division, and in 2022, she was promoted to Underwriting Managers for Errors and Omissions, Technologies, and Cyber, with a particular focus on overseeing the cyber portfolio. Since joining Victor, Stephanie has given several presentations to brokers and clients on topics related to information technology, errors & omissions, and cyber risks. She brings her underwriting expertise and risk analysis related to cybersecurity, contributes to the creation of insurance solutions tailored to cyber threats, and implements mitigation strategies to protect clients against emerging threats.

 Stephanie holds post-secondary studies in Arts, Letters, and Communications, as well as in Event Management. She has also completed several courses in the CIP (Chartered Insurance Professionals) program from the Insurance Institute of Canada, holds her RIBO (Registered Insurance Broker of Ontario) accreditation, and was the recipient of the Rising Stars award from Insurance Business Canada (IBC) in 2021.

Milo MacDonald, CAO, City of Fort St. John

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Milo has a long history in the Peace Region, having first arrived in Fort St. John in 2005 as an RCMP officer assigned to general duty. Ten years and a couple moves around the province later, Milo pivoted to a career in local government, taking on the role of CAO in Williams Lake. Now with a decade of experience as a CAO, and half of that time spent here in Fort St. John, Milo is very familiar with municipal operations and continually demonstrates his leadership skills, attitude and knowledge that have helped propel the community forward. Milo is no stranger to the antics of criminals, experience that guided him on the morning of the incident when he received the call from the ‘bad actor’.

Lucas Panoulias, Chief Corporate Services Officer, City of Fort St John

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Lucas is an accomplished executive with over fifteen years of experience applying technology to drive operational excellence across complex organizations and large-scale projects. Lucas was raised in Chetwynd and after a brief career move to Quebec, the desire to be closer to family brought him home. He and his family have settled in Fort St. John, drawn to the stability and flourishing community it offers. As the CCSO for the City of Fort St. John, he oversees a diverse portfolio including Legislative Services, Finance, IT, and Communications, all of which were key players in the City’s post-incident recovery response. 

Eric Good, IT Manager, City of Fort St. John

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Eric is a seasoned IT professional, with over 15 years of IT and Telecommunications experience spanning across the civil construction, oil and gas, municipal government, and banking sectors. Shortly after Eric accepted the role of Acting IT Manager (one day later), the City experienced the cyber incident that is the topic of today’s presentation. Eric will share firsthand the steps that were taken to get systems back up and running while protecting the integrity of our operations, and our community.

Josh Brocklebank, Program Specialist & Broker, MIABC

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After close to 10 years of working primarily with larger insurance brokerages, specializing as a broker working with clients ranging, among other things, from large construction projects, Indigenous Community insurance programs, and large property programs, both residential and commercial. He wanted to be able to combine his passion for local community with his work experience, having grown up in Northern BC, where he was fortunate to witness the impact of local government

Josh values the work MIABC does as a member owned reciprocal. Helping shape risk and insurance solutions that will work hand in hand with our members and the work they continue to do for the communities they serve.  

He looks forward to his role with MIABC, connecting with our members and the continuous learning it will bring!

Jill Lawlor, Senior Manager of Parks, District of West Vancouver

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Jill Lawlor is the Senior Manager of Parks for the District of West Vancouver, where she leads, plans and provides for the operations of the community’s parks and public open spaces. She is also the Director of Camp Latona Summer Camp, bringing a strong people-first perspective to how parks support health, connection, and resilient communities.

A passionate park user herself, Jill brings practical, field-informed insight to managing parks in a changing climate, shaped by firsthand experiences with severe weather ranging from hurricanes and wildfires to West Coast storms. 

Neal Aven, Director, Parks, City of Surrey

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Neal is the director of parks at the City of Surrey, leading a team of 200+ staff in the delivery of the full range of parks services from long range planning to design and construction and operations and maintenance.  His portfolio includes strategic land acquisition, festival and events facilitation, cemeteries and urban forestry.  Neal has a Forestry degree specialized in Natural Resources Conservation from the University of British Columbia.  He is an ISA Certified Arborist and an Urban Forest Specialist and an active member of both the ISA and the Society of Municipal Arborists.  Neal’s team leads in storm response as it relates to trees and forests in parks and public spaces.

Tristan James, Legal Counsel, MIABC

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Tristan joined the MIABC after completing his articles at a large regional full-service law firm, where he predominately worked in civil litigation. He obtained his Bachelor of Arts degree in 2016 from the University of Victoria and his Juris Doctorate degree in 2022 from the University of Calgary.

Tristan practices predominately in the areas of personal injury, property damage  and occupier’s liability claims. He takes a forthright and conscientious approach to litigation that is grounded in the MIABC’s principled approach.

Tristan is passionate about BC communities, whether that be in defending claims for the MIABC, sitting as a board member for his local community centre association, or exploring BC mountains and waterways.

Satvinder Kaur Sekhon, Insurance Services Representative and Broker, MIABC

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Satvinder joined MIABC’s Insurance Services Department in August 2022 as an Insurance Services Administrator and was appointed to the role of Insurance Services Representative & Broker in October 2024.

Satvinder has worked with members of all sizes to manage their property insurance and ancillary portfolios and plays a key role in ensuring that MIABC’s members receive efficient and valuable insurance services and support. She is proud to be part of an organization dedicated to making a positive difference for its members.

Satvinder holds a Bachelor o Management Studies from the University of Mumbai, a Global Business Management Certificate from Humber College, and a General Insurance Agent Level 2 license. She is also working toward her Chartered Insurance Professional (CIP) designation.

Jon Peters, Legal Counsel, MIABC

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Jon joined the MIABC’s Legal Department in February of 2025 after working at a large regional law firm as both an articled student and associate. Jon received his Juris Doctorate degree in 2022 from the University of Calgary, graduating on the Dean’s List and receiving the Honourable Jim Prentis, QC Memorial Prize in Aboriginal Law. Jon was called to the British Columbia Bar in 2023.

Jon takes pride in his compassionate and principled approach to litigation. He has experience appearing before courts and tribunals in several provinces, including the B.C. Human Rights Tribunal, Alberta Human Rights Commission, and the Provincial and Supreme Courts of British Columbia. 

Jon values the opportunity that the MIABC provides to work with diverse local communities throughout the province.

Elizabeth Wong, Legal Counsel, MIABC

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Elizabeth joined MIABC in 2023, and in her role as in-house counsel handles a wide variety of municipal defence, personal injury, insurance defence, and property damage cases on behalf of MIABC members.

Prior to joining MIABC, Elizabeth practiced for over five years at a foreclosure litigation boutique, where she was named Team Lead of the lawyer division. Before that, Elizabeth practiced at a family boutique specializing in high-conflict family litigation. Elizabeth has conducted hearings at the BC Supreme Court, BC Provincial Court, BC Court of Appeal, Residential Tenancy Tribunal, and the Downtown Community Court.

A longtime Vancouverite, Elizabeth completed both her undergraduate studies and her J.D. at the University of British Columbia, and was called to the British Columbia bar in 2017. Elizabeth appreciates the opportunity to give back to her home province in a tangible way through her work at MIABC.

Jennifer Miller Kuni, Legal Counsel, MIABC

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Jennifer Miller Kuni joined the MIABC as Legal Counsel in 2026. She brings many years of litigation experience and a strong background in insurance defence to her role. She has represented clients in several trials at the Supreme Court and Provincial Court levels and before administrative tribunals. 

Before joining MIABC, she spent eight years as in‑house counsel at a large insurance corporation, where she defended bodily injury claims against her client. Prior to her in‑house experience, Jennifer practiced at a boutique law firm in downtown Vancouver. There, she represented clients in commercial litigation, civil litigation matters, and administrative law matters, gaining broad advocacy experience and a deep appreciation for client‑focused service.

Jennifer was called to the BC bar in 2017 and earned her Juris Doctor from the University of Ottawa in 2016. She holds a Bachelor of Arts (Honours) degree from Simon Fraser University, completed in 2013 with a double major in Psychology and Communication.

Jennifer is known for her thoughtful, collaborative approach and her ability to communicate legal issues with clarity and precision. She is committed to supporting MIABC’s member communities and contributing to the organization’s mission of providing trusted, responsive insurance services to local governments across British Columbia.

Lachlan MacLean, Product Manager, icInfrastructure

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Lachlan MacLean is the Product Manager at icInfrastructure.  He has 15 years of experience in Asset Management from both private and public sectors, including two years as Manager of Asset Management & GIS for the City of Yellowknife.
In his current role Lachlan oversees strategic product planning, develops new training programs and tools, and continues to coach and advise clients on how to find and take the next steps on their Asset Management journeys.

Arnold Schwabe, Executive Director, Asset Management BC
 

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Arnold Schwabe is the Executive Director of Asset Management BC.  With over 30 years of experience in various industries and different levels of government, including 15 years in local government, Arnold brings a wealth of experience to the role. His primary focus is on the daily operations of AMBC and supporting local governments and asset owners in their efforts to be fiscally resilient and deliver services sustainably through improved policy, education, and development of tools and resources.

Jeremy Poole, Partner, Alexander Holburn Beaudin + Lang LLP

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Jeremy is the leader of the Local Government Liability practice at Alexander Holburn LLP and has been defending British Columbia municipalities in civil actions for over 25 years in both the BC Supreme Court and the BC Court of Appeal. He has been involved in cases involving all aspects of municipal operations and he is currently representing a British Columbia local government that is a defendant in a class action lawsuit relating to flooding caused by the 2021 atmospheric river event.

Claudia Chan, Manager of Digital Strategy and Technology, MIABC

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As the Manager of Digital Strategy and Technology, Claudia oversees the organization’s digital strategy, IT operations, and works closely with the team to implement innovative solutions. She also designs and updates many of the MIABC’s publications, including brochures and newsletters.

Claudia holds a Bachelor of Applied Science Degree from Simon Fraser University, where she majored in Interactive Arts & Technology and minored in Communications. She also holds a 2D Design Certificate from Emily Carr Institute of Art & Design.

Claudia enjoys working at the MIABC, where everyone is so friendly and supportive—it truly feels like a family.

Daphne Thomson, AI Consultant, Catch the Beat Digital Marketing

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Daphne Thomson works at the intersection of local government, technology, and people who are trying to do more with less. She is a former Director of Legislative Services and an MBA candidate with a focus on AI leadership, supporting councils and staff with practical, governance-first use of emerging technology. Equal parts AI Geek and quiet optimist, she believes good systems should make work calmer, not louder.

Kevin Travis, Claims Examiner, MIABC

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Kevin received a B.Sc.  in 1980 and a LL. B. in 1983. He became a member of the Law Society of B.C. in 1984. Kevin did not practice law, but his educational background has been an asset in his career handling insurance claims. Kevin began his career as a licensed independent insurance adjuster in 1984. His focus was on casualty and municipal claims, primarily in the Lower Mainland.

Throughout most of his career, Kevin has provided adjusting services to the MIABC. He was drawn to the unique challenges that arise with municipal and regional district claims. One of the strongest draws to local government claims has been the staff at MIABC with whom Kevin had the privilege to work. The other significant influence was the opportunity to meet and work with staff at various local governments.

Kevin joined MIABC in 2020. He looks forward to developing new relationships with a broader base of members.

Alex Wu, Claims Examiner, MIABC

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Alex has a B.A. in Sociology and Public Administration from the University of Victoria. His previous experience includes customer service, some small stints with local government and, prior to joining Municipal Insurance Association of British Columbia, spent 8 years in the commercial insurance industry in various capacities.

A desire to bring his educational background and work experience together led him to join MIABC as a Claims Examiner. Alex looks forward to working with communities across BC through dependable support and fair claims resolution.

Francesca de Joya, Insurance Services Representative and Broker, MIABC

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Francesca joined the MIABC Insurance Department in July 2025 and brings over 10 years of experience in the insurance industry. Her background includes working as a broker and agent, as well as time spent in claims adjusting and underwriting. This mix of roles has given her a practical, well‑rounded understanding of insurance from start to finish.

Francesca is currently working toward her insurance designation and enjoys continuing to learn and build her skills. She values clear communication and believes insurance works best when it’s explained in plain language and feels approachable rather than overwhelming.

When working with members, Francesca focuses on being responsive, thoughtful, and easy to work with. She enjoys building strong working relationships and supporting MIABC members as they navigate coverage and risk considerations.

 Francesca is happy to be part of the MIABC team and appreciates the opportunity to work closely with local governments across British Columbia.

Sonali Pande, Insurance Services Administrator, MIABC

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Sonali has held multiple roles in the insurance industry, beginning as a Business Analyst, where she worked on analyzing business processes, identifying opportunities for improvement, and ensuring that solutions met organizational needs. She then transitioned to a Claims Adjuster, applying her analytical skills to assess and resolve claims, ensuring fair and accurate outcomes for policyholders. Currently, as an Insurance Services Administrator, Sonali supports the Insurance Services team by managing policy documentation, coordinating with members, and ensuring the efficient administration of various insurance services.

With a strong foundation in both the analytical and operational aspects of insurance, Sonali brings a unique blend of expertise to her current role. She is committed to ensuring that the local governments receive the highest quality service and that all insurance processes are handled efficiently and effectively. Her goal is to provide support and enable seamless service delivery and contribute to the overall success of the MIABC and its members.

Sonia Sahota, LLB, P.Eng (Non-practising), Partner, Civic Legal LLP

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Sonia is a founding partner of Civic Legal LLP, and practises in the areas of procurement, construction and land development, with a particular focus on tendering law, procurement fairness, construction contracting and use of standard form construction contracts.  Sonia routinely provides advise on structuring and administering public tenders and competitive RFPs, managing contractor performance and lien issues and securing land tenure.

She practised as a professional engineer for 10 years and worked on civil and geotechnical design and construction projects in British Columbia and abroad.  She provides legal advice with practical insight by drawing upon her unique professional understanding of construction and engineering projects. 

Sonia keeps a watchful eye on technological disruptions to the construction industry, and how these may impact the traditional relationships between parties, such as with the use of BIM technology and smart contracts. 

Sukhbir Manhas, Partner, Young, Anderson

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Sukhbir moved to the lower mainland after graduating from a Vancouver Island high school in 1990 to attend the Faculty of Science at Simon Fraser University. After completing three years of undergraduate studies in chemistry, Sukhbir attended the Faculty of Law at the University of British Columbia, where he attained his Bachelors of Laws degree in 1996.

Sukhbir articled with Young, Anderson. After being called to the bar in May 1997, he practiced with the firm as an associate lawyer until January 1, 2005, when he joined the firm’s partnership. Sukhbir’s law practice at the firm involves advising the firm’s clients on general local government law issues as well as representing them in civil and quasi-criminal proceedings before arbitrators, administrative tribunals, and the courts of this province and the nation. In his practice, Sukhbir frequently draws on his experience in working as a legal research assistant to the clerk of a Vancouver Island district municipality. Sukhbir is currently a member of the Municipal Law and Civil Litigation subsections of the BC Branch of the Canadian Bar Association and frequently speaks, as a guest lecturer, at seminars and courses on local government law and civil litigation issues put on by the Continuing Legal Education Society, the Local Government Management Association, and the Justice Institute of British Columbia.

Sukhbir is an Adjunct Professor at the UBC Faculty of Law, teaching municipal law.
Sukhbir spends most of his free time with his wife and their children. In whatever time is left available to him, Sukhbir pursues his other true loves, making furniture, gardening, and golf.

Carolyn MacEachern, Partner, Young, Anderson

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Carolyn MacEachern is a partner with Young Anderson, where she advises clients on all areas of law related to the workplace, including human rights, labour relations and employment law.  She also regularly advises clients on freedom of information and protection of privacy matters.  Carolyn has represented clients in matters before the courts as well as labour arbitrators, the Labour Relations Board, the Human Rights Tribunal, the Employment Standards Tribunal and the Information and Privacy Commissioner.  She strives to find solutions to labour, employment and human rights issues that are cost-effective, avoid unnecessary litigation and conflict, and contribute to a positive workplace culture.

Jeff Locke, Litigation Counsel, SMS Law

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Jeff Locke has been representing local governments in litigation matters for over 25 years and is regularly retained by the Municipal Insurance Association of BC as external liability defence counsel. In addition to his liability defence practice – including geotechnical, construction, contract, and development cases – a significant portion of Jeff’s work is devoted to supporting local governments on encampment, sheltering, and public-safety–related matters, including acting as counsel in a number of significant court decisions. Jeff is a regular presenter at the MIABC Risk Management Conference and practices with SMS Law in Victoria.

Kevin Mead, Bylaw Services Manager, City of Kelowna

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Kevin Mead is currently serving as the City of Kelowna Bylaw Services Manager, where he leads municipal enforcement through a lens of balanced organizational risk appetite and a focus on achieving meaningful public safety outcomes. His front-facing work involves exercising practical decision making authority to embrace and manage operational risk, particularly in the development of innovative encampment response strategies and adopting a do-no-further-harm approach. Through strong interagency collaboration, Kevin leads strategic concept development intended to translate to immediately actionable frontline solutions, demonstrated measurable abatement in social disorder across the community.

Paige Gibson, Litigation Counsel, SMS Law

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Paige is a litigator at SMS Law.  A significant part of her practice is dedicated to supporting local governments in responding to issues relating to homelessness and social disorder.  While this work can eventually lead to court proceedings, Paige has particular expertise in the development of specialized strategies, designed to facilitate practical solutions while minimizing legal and reputational risk.

Kenneth Uzeloc, Protective Services Director/Fire Chief, City of Kamloops

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Kenneth Uzeloc is the City of Kamloops’ Protective Services Director and Fire Chief, bringing more than three decades of experience in frontline emergency response, municipal enforcement, and senior leadership. His work bridges day to day operations with strategic risk management, supporting balanced organizational risk and strong public safety outcomes. Previously based in Calgary, Ken served for ten years on the board of the Calgary Drop In and Rehab Centre Society – one of Canada’s largest shelters – including four years as chair. His perspective is grounded in real world experience and a commitment to building safer communities.