Our members receive risk management advice when we close claims.
Our members’ past claims experience can be helpful in identifying and minimizing future risks. As a result, we ensure our Claims Department and Member Services Department do not operate in isolation. Every time the MIABC makes an indemnity payment on a claim, the Claims Examiner who handled the file provides it to our Risk Management Advisor who then reviews the facts and provides the member with advice on avoiding similar claims. In this way, we strive to “close the loop” of risk exposure for members.